WOOCOMMERCE shop page problems in Diplomat Theme

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This topic contains 1 reply, has 2 voices, and was last updated by  jack 12 months ago.

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  • #15549

    shanekeller
    Participant
    shanekeller themes
    Theme Name Buyer License Supported Until
    Diplomat | Political Campaign, Party, Blog Responsive WordPress Theme shanekeller Regular License 19/07/2016

    Hello,

    I have installed WOOCOMMERCE on our website; however, the shop page uses the default page title in addition to the WooCommerce page title, it does not allow us to add custom shop sidebars, and it jams the ThemeMakers default custom sidebar on the bottom of the shop and it will not let me get rid of it.

    What is the problem?

    Thank you,
    Shane

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    #15562

    jack
    Moderator

    Hi there,

    The theme was not developed for usage with the WooCommerce plugin and we have not indicated it in the compatibility list, therefore incompatibility issues could appear. Please be aware that we do not provide with support for plugins which are not-required by the theme. Also we are not able to assist with compatibility issues since there are too many different plugins and it is impossible to test the theme with all plugins ever and make it compatible with. Such inquiries need some programming and coding and it is totally custom request. Unfortunately we do not provide our customers with any custom work due to our policy. We only do Support for our products if there are some issues in work, or some elements cause issues, etc.
    In case you need to make some customizations you could try to figure this out on your own.
    In case if you believe our theme misses enough custom options to fully meet your needs you could involve/ask for help a third part developer to customize the theme the way you personally like.
    Thanks for understandings and sorry for any inconveniences!

    Regards,
    Jack

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