Upgrade to horizon 2.1.3

Support Forums Support Forums Horizon WordPress Theme Upgrade to horizon 2.1.3

This topic contains 3 replies, has 2 voices, and was last updated by  Stacey TM 4 years ago.

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  • #3805

    pappe
    Participant

    Hello,

    I´ve installed the horizon theme 2.1.3 with a new wordpress and fresh database. The problem is, that the design is not showing (see image attached) ?!? What could be wrong?

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    #3812

    Stacey TM
    Moderator

    Hello pappe,

    Please list all your actions starting from the very beginning. This mess can happen if your theme version was less then 2.0.0 and you updated it with the latest one. All theme versions before 2.0.0 are absolutely incompatible with 2.00 and +. However if say you created absolutely new database for updated theme install the fresh wordpress and then upload the theme everything should work fine. So please try to explain us in step-by-step  way what exactly have been and we will tru to make this up.

    Best regards,
    Stacey

    #3829

    pappe
    Participant

    Horizon 1.x was installed.

    Deleted the hole webspace including wordpress.

    Deleted all tabels in the database.

    Downloaded the newest wordpress and uploaded to server

    Install wordpress

    Uploaded the newest version of horizon theme

    Activated the theme

    #3836

    Stacey TM
    Moderator

    Hello pappe,

    It seems that you’ve made everything correctly. In this case we need to check this inside. Please submit a ticket in our support ticket system http://tickets.webtemplatemasters.com  and provide with all information requested. We will check and try to figure out what is going on.
    Best regards,
    Stacey

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