I think Twitter updated how it handles outside requests. At some point, the twitter widget stopped loading images and broke. (See here: http://gassensmithlab.com/Gassensmith/). Is there a way to restore it or has it forever lost its formatting?
We do not have any new plugins for it and in order to get it back it requires custom work. Unfortunately we do not provide our customers with any custom work due to our policy. We only do Support for our products if there are some issues in work, or some elements cause issues, etc.
In case you need to make some customizations you could try to figure this out on your own, which needs some skills in coding and programming.
In case if you believe our theme misses enough custom options to fully meet your needs you could involve/ask for help a third part developer to customize the theme the way you personally like.
Thanks for understandings and sorry for any inconveniences!