Twitter on picture

Support Forums Support Forums Accio WordPress Theme Twitter on picture

This topic contains 6 replies, has 3 voices, and was last updated by  jack 1 year, 5 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #12030

    raffaele
    Participant

    Hi, I am not able to see the twitter widget on the slide.

    How can I do?

    See attached pictures.

    Attachments:
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    #12046

    jack
    Moderator

    Hi there,

    Check the twitter shortcode setting whether the credentials are inserted there. Also please submit a ticket with access details provided so we could double check on it

    Regards,
    Jack

    #12049

    jack
    Moderator

    Well, its its not save to provide access details on forum and your post was deleted. There is a button support ticket at the top right side so send it through ticket as initially advised.

    Regards,
    Jack

    #12052

    raffaele
    Participant

    Ok, I will use the support button.

    Thank you
    Raffaele

    #12055

    jack
    Moderator

    Great, thank you.

    Regards,
    Jack

    #15110

    MatthewPike_
    Participant

    I have the same issue

    #15116

    jack
    Moderator

    Hello Matthew,

    Please make sure to update the theme to the latest version since there was fix for twitter feed issue implemented, Also please be advised your support period is expired and we would recommend you to renew it on order to get further assistance form our support team, thank you.

    Regards,
    Jack

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