Your support period is not indicated and most likely you haven’t inserted your purchase ID upon creating the account on our forum, so please navigate to your profile page and add your purchase code like it shown here on screenshot: http://awesomescreenshot.com/02b61932f7 Also please include the screenshot from your themeforest account in products sections showing the support period, thank you.
If the field won’t accept the code, that means the code has already been used. Assuming you’re trying to use your initial purchase code the second time, therefore please check your downloads section and use a new code from your latest purchase of support extension.
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