Theme Installation Problem

Support Forums Support Forums Accio WordPress Theme Theme Installation Problem

This topic contains 11 replies, has 6 voices, and was last updated by  jack 3 years, 7 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #12530

    Arn
    Participant

    Hi There,

    I installed the theme accio but were given us this error:

    Fatal error: Class ‘TMM_ImpExp_DB’ not found in /home/fmmisoladmin/public_html/wp-content/themes/accio/admin/theme_options/sections/tab_plugins/custom_html/option_page.php on line 3

    but when I deactivated the TM DB Migrate plugin, the error gone but we can’t use the demo.
    Hope you can able to help me with this error.

    Thanks

    Arn

    #12536

    jack
    Moderator

    Hello Arn,

    Its an odd one, Could you please submit a ticket with all access details provided so we could troubleshoot on this issue and will help you with installation.

    Regards,
    Jack

    #12575

    anselmolucas
    Participant

    I can not access the theme options, the following message appears: Fatal error: Class ‘TMM_ImpExp_DB’ not found in /homepages/12/d405476156/htdocs/blog/wp-content/themes/accio/admin/theme_options/sections/tab_plugins/custom_html/option_page.php on line 3

    #12576

    anselmolucas
    Participant

    I have identified that the problem is caused by pluggin “ThemeMakers DB Migrate” if disable this pluggin the problem disappears and I can access the theme options

    #12579

    jack
    Moderator

    Which theme version do you use? Its all works fine on our demo server with the latest theme and theme plugins version.

    Regards,
    Jack

    #12590

    emsok
    Participant

    I have the same trouble, will deactivating this plugin affect the theme? Thanks. (I have the latest version of both the theme and plugin)

    #12592

    jack
    Moderator

    IT should not affect the theme and this is not a common issue and could be caused by different aspects,if you want further assistance regarding this matter please submit a ticket.

    Regards,
    Jack

    #12673

    jerome91
    Participant

    Hi,

    Same problem than Arn: TM DB Migrate plugin issue.

    “Fatal error: Class ‘TMM_ImpExp_DB’ not found in /homepages/5/d463186932/htdocs/PRODUCTION/impulseyourcom.fr/wp-content/themes/accio/admin/theme_options/sections/tab_plugins/custom_html/option_page.php on line 3”

    And if i desable the plugin i can not install the demo… 🙁

    Seems you fix it but could you tell me how ?

    Thx

    #12674

    calfonso967
    Participant

    Same problem here.

    #12676

    calfonso967
    Participant

    Jerome, I think I solve it. Try to install it from the “all files” folder via FTP.

    “Accio theme goes with “ThemeMakers Shortcodes Package”, “ThemeMakers DB-Migrate”, “ThemeMakers Layout Constructor” and “Layer slider” plugins. So, to get full advantages you should also install and activate these plugins (theme_bundle/recommended plugins/tmm_shortcodes.zip, the same for ThemeMakers DB-Migrate -theme_bundle/recommended plugins/tmm_db_migrate.zip, etc.)” -From help page.

    #12677

    jerome91
    Participant

    Support fix my problem, Thx a lot Calfonso for ur help !

    Regards,

    #12678

    jack
    Moderator

    Hi there,

    @Jerome91- As per ticket reply you just had to upload demo files to the appropriate folders within uploads root on your server.

    Regards,
    Jack

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