Submenu items closing

Support Forums Support Forums Wedding WordPress Theme Submenu items closing

This topic contains 8 replies, has 3 voices, and was last updated by  Stacey TM 4 years ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #4169

    shockmartin
    Participant

    Hi,

    the main menu collapses after I click on the submenu item. Please help.

    http://d3projekt.com.hr/videomix/

    #4187

    shockmartin
    Participant

    Also, the slideshow, or the gallery slideshow sometimes freezes when set on the Autoslide

    #4227

    Stacey TM
    Moderator

    Hello shockmartin,

    Please advise which theme version you currently use?

    Best regards,
    Stacey

    #4229

    shockmartin
    Participant

    Hello,

    I’m using version 2.0.4.

    Martin

    #4354

    Stacey TM
    Moderator

    Hello Martin,

    Please submit a ticket in our support ticket system and provide with all info requested. We will check this for you.

    Best regards,
    Stacey

    #4567

    shockmartin
    Participant

    So how does this work? I have to pay money immediately if I wanna buy the theme, but when I do, you don’t have to offer support? Ever?

    I have two tickets open, and still no answer.

    Thanks (sarcasm)

    #4586

    Stacey TM
    Moderator

    Hello shockmartin,

    It is because of very high Queue, now we are working extra hours to reply to all topics and tickets, but is very busy period for us now, so your patient and understanding is greatly appreciated.
    Any of tickets is not ignored, they are in turn to be handled.

    Best regards,
    Stacey

    #4610

    chip
    Participant

    I have same problem with sub-left menu auto close when click, while your demo site run very well. Please give solution here so I don’t have to create new ticket.

    Thanks

    #4725

    Stacey TM
    Moderator

    Hello guys,

    We will fix this issue in our next theme release.

    Best regards,
    Stacey

Viewing 9 posts - 1 through 9 (of 9 total)

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