Problems with "team member" option

[abete1234Participant]

Hello.
I’m currently working on a new website based on your theme “Happiness” and, unfortunately, I’m having a few problems with “team member” option:

– fist of all, if I try to upload an image from the Team Member panel, it doesn’t work (I have tried with different browsers, I click “Upload” and nothing happens)
– then, I tried to fill all the other fields of the panel and to upload the image using the “Add media” WP menu: in this case, I can see the image in the editor but not on the page

It should generate a link similar to:

http://myurl.com/wp-content/uploads/2013/01/penelope.jpg

but generates instead something like this:

http://myurl.com/wp-content/themes/happiness/admin/extensions/timthumb.php?src=%3Cimg+alt%3D%22penelope%22+src%3D%22http%3A%2F%2Fmyurl.com%2Fwp-content%2Fuploads%2F2013%2F01%2Fpenelope.jpg%22+width%3D%22220%22+height%3D%22220%22+%2F%3E&w=220&h=230&a=c

Could you please help me?
Thanks,

[Stacey TMModerator]

Hello abete1234,

In this case please create a ticket in our support ticket system http://tickets.webtemplatemasters.com
and provide us with the permissions to your website admin panel. Please be sure that it is absolutely safely.We use this ticket support system exactly for providing our customers with high level safety. Only you and me are available to see the information in this system.

We will check everything for you and if there are some issues we will make up how to solve them.

Best regards,
Stacey

[abete1234Participant]

Done, thank you!

[Stacey TMModerator]

Hi abete1234,

You are always welcome! Always glad to help!

Best regards<
Stacey

[Author]

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