Not compatible with WordPress 3.8?

Support Forums Support Forums GamesTheme WordPress Theme Not compatible with WordPress 3.8?

This topic contains 4 replies, has 5 voices, and was last updated by  jack 3 years, 4 months ago.

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  • Author
    Posts
  • #6285

    yuchi1990
    Participant

    Hello.
    – Just updated WordPress to 3.8 this morning, and theres a few “objects” that dosent seem to be working on my WordPress install now, while using the theme.

    One of my biggest issues right now, is that I dont seem to be able to actually add new Sliders to the slider on my website. When i go into the slider groups, i can add a new one, but when ever i click save and all that, reloads, it automatically disapears, like i never added it in.

    Is this a random issue that occured on my own wordpress, or is it on your end? If its on your end, when can i expect a fix?

    #6286

    kademcconville
    Participant

    I had same problem. re-name the slider group from ‘home’ to something more unique 🙂

    #6297

    Stacey TM
    Moderator

    Hello yuchi1990,

    Please submit a ticket in our support ticket system regarding this matter and we will check this for you.

    Hi Kade,

    In a reply to your ticket requested we asked to provide with FTP access. So please check our ticket thread.

    Guys, Happy Holidays!

    Best regards,
    Stacey

    #9129

    web78it
    Participant

    Hi kadem, i had the same problem. The staff wrote me that is not possible to fix it.

    You wrote that fixed the problem renamed a file? can you explain better? thanks in advance for your help

    #9139

    jack
    Moderator

    Hello Web78it,

    Are you running WP 3.8  or 3.9? If its 3.8 we could help you fixing this issue, please submit a ticket with access details provided.

    Best regards,
    Jack

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