hotmail users doenst recieve registration mail

Support Forums Support Forums GamesTheme WordPress Theme hotmail users doenst recieve registration mail

This topic contains 5 replies, has 4 voices, and was last updated by  jack 3 years, 8 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #5977

    daveyfa
    Participant

    Hello Guys,

    I’ve bought the GamesTheme and i’m very impressed!

    Only when a user wants to register with an hotmail account, he doesnt recieve an registration email.

    Do you guys know anything about this bug? Or how to fix this?

    Thanks in advance.

    #5987

    Stacey TM
    Moderator

    Hello daveyfa,

    Advise them to check also spam and junk folders of the mail box. Sometimes such e-mail are seen as a kind of spam and mail service blocks it, etc.

    Best regards,
    Stacey

    #5993

    daveyfa
    Participant

    I already did, but there arent any emails.

    #6031

    jack
    Moderator

    Hello daveyfa,

    Sure we will check and test it for you. Please submit a ticket in our support ticket system and provide with all info requested. We will try to go through the registration and figure out what is wrong.

    Best regards,
    Jack

    #7254

    michael_demetriou
    Participant

    Same problem here what shall I do? In addition, when I install the¬†WooCommerce plugin, login and create an account buttons doesn’t work.

    #7300

    jack
    Moderator

    Hello Michael,

    We received your ticket and we are working on it. Will keep in touch via ticket.

    Best regards,
    Jack

Viewing 6 posts - 1 through 6 (of 6 total)

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