Please be advised your support period is expired and we would recommend you to renew it for getting further assistance from our team. You can renew the support in your themeforest account in the products section. Thank you and have a great day!
this is not fair
Do I have to pay $21.88 to get your support ???!!!
this is your responsibility to fix this problem
NOT to ask your customer to pay extra money
by the way i have a msc degree from Florida tech
in computer science
and i know how you can stop the server from responding to the “expatriated customer support” so please consider this and respect your customer mind.
What are you talking about? What you are saying is nonsense since we do not stop our servers from responding as you think. The issue is on your server end in the file permissions and if you would like to get our assistance with it please renew support, since our responsibility to assist clients with the valid support period,thank you.