Car Dealer Problems

This topic contains 17 replies, has 7 voices, and was last updated by  jack 1 month, 2 weeks ago.

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #16413

    sashimi
    Participant

    Problems Car Dealer:

    1 / Cars marked as draft make the mark / logo appear without showing the car.

    2 / The video, photo, sold and featured icons are not appropriate in the mobile version

    3 / The process to start personal user is not correct, requires to refresh the browser to accept the password, this is tremendously confusing.
    4 / The currency converter does not work and can not be deactivated.

    #16415

    jack
    Moderator

    Hi there,

    Please be advised your support period is expired and we would recommend you to renew it for getting further assistance from our team. You can renew the support in your themeforest account in the products section. Thank you and have a great day!

    Regards,
    Jack

    #16416

    sashimi
    Participant

    Hi there.

    The problems expose involve the row theme, not particular question.

    Thank´s for all.

    sasha

    #16417

    truva101
    Participant

    I can’t choose website default currency TL ₺ (for Turkish Lira TL)

    #16418

    truva101
    Participant

    ok i found where to define Turkish currency.
    thanks anyway.

    #16421

    jack
    Moderator

    Great, thanks for the updates provided. Please make sure to review the theme docs and you’ll find there lots of useful information on how to use our theme.

    Regards,
    Jack

    #16442

    elikudy
    Participant

    How do I update this line on the footer or delete it?

    Attachments:
    You must be logged in to view attached files.
    #16447

    jack
    Moderator

    Hello Elikudy,

    Please be advised your support period is expired and we would recommend you to renew it for getting further assistance from our team. You can renew the support in your themeforest account in the products section. Thank you and have a great day!

    Regards,
    Jack

    #16448

    vayacoche
    Participant

    Hi, my support period has expired but I am still a member of this forum. I have to discuss the flaws of the theme, not personal issues.

    Since the last two updates the currency converter is not resolved, it can not be deactivated and it does not work either.

    thank´s

    #16449

    jack
    Moderator

    Hi there,

    Yes sure you can communicate with the forum members, I just wanted to let you know that for getting prompt and specific support from our support team you would need to have a valid support, thank you and have a great day!

    #16455

    softadel
    Participant

    I think it is a general issue. And updates / bug fixes are free. It has nothing to do with the clients support ended period

    #16456

    vayacoche
    Participant

    Exactly, bugs and issues related with theme working must be commented and solved. This is not a personal or support period.

    The theme team must solve these bugs and not relate then with an ¨ expire support ¨

    #16457

    softadel
    Participant

    REPLY #16447

    But where is elikudy answer?

    Even if his supported ended, I can’t see any info from the help document provided either.

    1. The forum does not have an appropriate search.
    2. My previous post has been deleted. I requested the database structure so that our third party application can pull data from vehicles table. But we got a reply to check a table which does not even have the info we asked!
    3. Many reply to posts “Your support ended….please renew”
    4. I just bought this template with support, i am getting upset with this lack of answers.

    We just hope my other post is replied with solutions!

    #16458

    Alex
    Keymaster

    @softadel Your support ticket was replied already.

    1. Please explain what exactly did you try to search or what were you looking for??
    2. We never delete posts on our forums if it’s not spamming. It’s most likely you created a ticket and was thinking that was a forum post..

    Please tell us how your questions above are related to the questions you (might) have on the theme support?

    #16461

    truva101
    Participant

    hi,
    instead of http://cardealer.webtemplatemasters.com/car/lamborghini-aventador-2012/
    i want direct http://cardealer.webtemplatemasters.com/lamborghini-aventador-2012/ without /cars subdirectory.
    if it is not possible to remove http://cardealer.webtemplatemasters.com/car/ subdirectory
    how can i edit http://cardealer.webtemplatemasters.com/car/
    page’s looks. I couldn’t find that page in all pages list.

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