blank pages when click themes option

Support Forums Support Forums CarDealer WordPress Theme blank pages when click themes option

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This topic contains 7 replies, has 3 voices, and was last updated by  jack 5 days, 19 hours ago.

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  • #16180

    pisanggoreng
    Participant
    pisanggoreng themes
    Theme Name Buyer License Supported Until
    Car Dealer Automotive WordPress Theme – Responsive pisanggoreng Regular License 02/12/2017

    Hi,

    i got blank page, when im click them option. any suggest what im can to do?

    Thanks

    #16181

    pisanggoreng
    Participant
    pisanggoreng themes
    Theme Name Buyer License Supported Until
    Car Dealer Automotive WordPress Theme – Responsive pisanggoreng Regular License 02/12/2017

    this my screen

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    #16186

    pisanggoreng
    Participant
    pisanggoreng themes
    Theme Name Buyer License Supported Until
    Car Dealer Automotive WordPress Theme – Responsive pisanggoreng Regular License 02/12/2017

    its fix now.. im must install all plugin first. thx

    #16188

    jack
    Moderator

    Hi there,

    Thanks for the updates provided, great to know you solved it.

    Regards,
    Jack

    #16208

    Timbo53
    Participant
    Timbo53 themes
    Theme Name Buyer License Supported Until
    Car Dealer Automotive WordPress Theme – Responsive Timbo53 Regular License 11/05/2017

    I have installed all plugins and updated the theme and still have a blank page for admin area “Theme Options”, I have deactivated all plugins and reloaded them, it hasn’t helped πŸ™ How do I fix this asap please?

    #16210

    jack
    Moderator

    Hi there,

    This is unknown issue and its all working fine on our demo website. Also please be advised your support period is expired and we would recommend you to renew it for getting further assistance from our team. You can renew the support in your themeforest account in the products section. Thank you and have a great day!

    Regards,
    Jack

    #16211

    Timbo53
    Participant
    Timbo53 themes
    Theme Name Buyer License Supported Until
    Car Dealer Automotive WordPress Theme – Responsive Timbo53 Regular License 11/05/2017

    I have removed the new files and restored the previous (backed up) “working” version Cardealer Version: 1.2.7 which works as expected. So something you’ve changed in the latest version 1.4… πŸ™

    #16218

    jack
    Moderator

    Its al working fine on our test website, and our users use latest version successfully, so if you need our helping on investigation on this issue please follow my advise above, thank you.

    Regards,
    Jack

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