Audio Player Control Elements Messed Up

Support Forums Support Forums Blessing WordPress Theme Audio Player Control Elements Messed Up

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This topic contains 7 replies, has 3 voices, and was last updated by  jack 3 days ago.

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  • #16472

    rogerbaas
    Participant

    Hello,

    We are using version 1.3.5 of the Blessing theme on WordPress 4.9.1. The theme itself has very little customization and no custom CSS code.

    At some point, it seems an update caused the CSS for the audio player controls to become miss-aligned. I have set up a test page to demonstrate the problem: http://inspiritchurch.org/test-audio-player-page. Note the progress bar and audio mute icon are far below the player control itself. Also attached is a screenshot of this player compared to the player on the Blessing Theme live preview page.

    This page uses the theme’s [audio]MP3_FILE_URL[/audio] shortcode to place the player on the page. WordPress core mediaelement.js is being used for the player. I tried other media player plug ins and had similar styling issues.

    Any help would be greatly appreciated.

    Thank you.
    RB

    • This topic was modified 1 week ago by  rogerbaas.
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    #16480

    jack
    Moderator

    Hi there,

    Your support period is not indicated and most likely you haven’t inserted your purchase ID upon creating the account on our forum, so please navigate to your profile page and add your purchase code like it shown here on screenshot: http://awesomescreenshot.com/02b61932f7 Also please include the screenshot from your themeforest account in products sections showing the support period, thank you.

    Regards,
    Jack

    #16488

    rogerbaas
    Participant
    This reply has been marked as private.
    #16490

    Alex
    Keymaster

    Hello Roger,

    Thanks for renewing your support. Please do not post your purchase code in public places since it’s private and might be used by others.
    And please follow the instructions as per Jack’s post.

    #16497

    rogerbaas
    Participant

    I’m sorry. Where do I find Jack’s post?

    #16498

    Alex
    Keymaster

    right before your post 🙂
    Here you are:

    Hi there,

    Your support period is not indicated and most likely you haven’t inserted your purchase ID upon creating the account on our forum, so please navigate to your profile page and add your purchase code like it shown here on screenshot: http://awesomescreenshot.com/02b61932f7 Also please include the screenshot from your themeforest account in products sections showing the support period, thank you.

    Regards,
    Jack

    #16499

    rogerbaas
    Participant
    This reply has been marked as private.
    #16504

    jack
    Moderator

    Sorry, we still don’t see it in our system, Please try to submit a ticket regarding this issue and we hopefully will be seeing the support period http://forums.webtemplatemasters.com/submit-a-ticket/

    Regards,
    Jack

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