Category Archives: Useful Support Articles

CarDealer WP theme – internal error appears when uploading images

We have recently received couple reports regarding the internal error that appears upon uploading car images. In all cases that we reviewed this issue appears due to the  server configuration and usually because of not having the proper amount of memory allocated to Apache/PHP.

If anyone has faced this same problem on your website, please try verifying that you have enough (64MB+) server memory allocated to Apache/PHP in your server configuration settings. You can also add this to your wp-config.php file: define('WP_MEMORY_LIMIT', '64MB');

If the above solution does not work the then issue in your .htaccess file, which might be even not be presented in your WP root, so please check on it first.

If you have  .htaccess file then try adding this tweaks one by one to your .htaccess file:

AddType x-mapp-php5 .php

mod_security might be causing problems. Disable it to see if that is the problem. To do this, make an .htaccess file in your wp-admin directory. Add this to it:

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off

If you're using Access Control based on Authentication on your Webserver (often known as htpasswd, Basic Authentiaction, password protected directory or similar), WordPress is not able to handle it for Flash Uploader, Cron and XMLRPC. Related files need to be excluded to work. Keep in mind that this might break your security considerations.

# Exclude the file upload and WP CRON scripts from authentication
<FilesMatch "(async-upload\.php|wp-cron\.php|xmlrpc\.php)$">
    Satisfy Any
    Order allow,deny
    Allow from all
    Deny from none

One final note: if using a lesser version of PHP 5.3.X you can try disabling PHP Safe Mode.

That’s it, and if you still running this issue on your website then please submit a ticket ad we will definitely help you getting it solved.

Changing orange default color on all elements to your preferable color

In this topic we would like to inform you that we are working on improving the color adjustment feature on our theme  and on the current theme version you can not adjust all theme element optionally through the Theme Options.  However you can get any colors adjusted through custom css.  If you are inclined in coding you definitely know how to find the selector of a specific element and then just adjust its color code through the custom css in the Theme Options > Styling.  you just need to insert a selector, Continue reading

Translating the Quick search widget

The main information regarding translating the CarDealer theme and other themes could be found in this post

As for translating the quick search please note that .pot are located not only in the theme root but also located in all theme plugins and in this post we are referring to the quick search widget that appears on the slider and the pot file for it is located in the wp-content/plugins/tmm_content_composer/languages/ Continue reading

Google Map API key

Due to the recent changes added by Google team to the Google Map Key you now might experience issue with the Google map appearance on your website, but we got that solved already and implemented a fix with the latest theme updates. For most of our themes we have added the field in the Google Map shortcode where you would need to enter the Google API and then save the changes on the page and it should do a trick. Continue reading

Theme translation

      The initial idea of our our CarDealer theme is to make it suits to any car business in any part of the world therefore we have made it translation ready. For this purpose the theme comes with the PO files which could be translated with a help of any plugin suitable for PO translation.

     Just FYI you can use any plugin for translating PO files since there are lots of available plugins for translation purposes but we would recommend you to use Loco-translate as its free and has user-friendly interface. Continue reading

Upgrading the WordPress theme up to it’s latest version

Here you’ll find the easiest and right way of upgrading your WordPress Theme up to it’s latest version along with it’s recommended plugins, but before you process with the theme upgrade we strongly recommend you to do a full backup of your website:

  1. Log into your wp-admin, Install and activate “Envato Market” plugin;
  2. Navigate to newly activated plugin’s settings page (wp-admin -> Envato Market) and fill in a prompted field named Envato API Personal Token (you’ll have a short list of instructions on how to get it right above the prompt field).
  3. Click “Save Changes” and navigate to the “Themes” tab at the top of page;
  4. Find your Theme in a list and click “Update Available” link at the red bar over your chosen item, wait until the process finishes installing  new theme version;
  5. If the theme you’re upgrading contains one of the following plugins: “LayerSlider“, “Slider Revolution” and “WPBakery Page Builder” (formerly Visual Composer) you’ll have to first remove their existing plugin versions and then do the next step. For ones, who’s theme doesn’t contain any of mentioned plugins just skip this step and go further.
  6. Navigate to (wp-admin -> Appearance -> Install Plugins) and upgrade the plugins to their recommended latest versions;
  7. In some cases you’d need to come back to your Theme Options and click “Save Changes”, doing that you’d make sure your custom settings won’t be lost.
  8. You’re done!

Importance of Child theme usage

We would like to point out the importance of using the Child theme for these who is willing to customize the source files in order to adjust theme to suit  specific preferences and project. The fact is that we are going to keep upgrading and improving our theme and there are lots of updates coming out and you would definitely be interested in getting these updates on your website, so with said in order to prevent the loss of your customization  added through altering source files we strongly Continue reading

Suggestions and recommendations regarding updating CarDealer WP theme.

Hello guys, recently we have received several request to provide instructions on how to update the theme properly and we have combined several advises and decided to post these here for you to review:

1. If you want to do the safe and proper updates, please use the suggested plugin “Envato  WordPress Toolkit” which you need to set up with your Envato account credentials
2. If you want to make any type of modifications/customization to your website through source files, please use child theme, and do all the editions in there, so the main theme will never be affected during further modifications.

Continue reading